- What is the time frame from placing my order until
when the staircase will be installed?
- When is the most suitable time to have a staircase
- Do Staircom supply only staircases?
- What is the difference in terms of cost for the
- Why so stairs that have curved components cost so
- What information do I need to provide to get an
- Can my staircase be installed prior to
- How long after the staircase is installed until I
can walk on it?
- Do I have the best staircase possible with the
space I have?
- I have chosen my flooring for my house, can
staircom match the staircase to my flooring?
1. What is the time frame from placing my order until when
the staircase will be installed?
Generally Speaking Staircom will be able to have your staircase
installed within a 2 to 4 week period from receiving your deposit
and signed acceptance.
2. When is the most suitable time to have a staircase
The most suitable time to have your staircase installed is
straight after the plastering has been finished, but before the fix
3. Do Staircom supply only staircases?
Yes. Staircom are happy to supply you with a staircase if you
wish to install it by yourself or have someone else to do it for
4. What is the difference in terms of cost for the different
MDF staircases suitable for carptet finish and pine paint grade
balustrade components are the most affordable option. A small step
up in price for pine staircase components. After this there is a
substantial step up in price to either Victorian Ash or Tasmania
Oak. Beyond these timbers you have the option to go for exotic
species which are more expensive again, depending on the
configuration of your stair could be up to twice the price of
Victorian Ash or Tasmanian Oak. Examples of exotics are timbers
like Jarrah, spotted gum, Sydney blue gum, blackbutt etc.
5. Why so stairs that have curved components cost so much
The reason that Staircases that have curves (geometric stairs)
are so expensive is due mainly to the extra labour content that
goes into the manufacturing process. Some stairs like these can
take up to as much as 2 weeks to manufacture and require a very
specialised set of skills and extensive knowledge to design and
6. What information do I need to provide to get an accurate
In order to get an accurate quotation for your staircase you
need to provide Staircom with a set of plans, ground and first
floor levels assuming a 2 storey house. We also require information
regarding what material and specs you desire. Staircom will advise
you if they require additional information to complete your
7. Can my staircase be installed prior to plaster?
Your staircase can be installed prior to plaster at frame stage.
However Staircom recommend the installation of staircases after
plaster has been finished. For many builders OH & S restraints
mean that getting a staircase in for access reasons as early as
possible is absolutely necessary. There is no doubting though that
installing a staircase after plaster results in a neater finished
product and ultimately a happier client.
8. How long after the staircase is installed until I can walk
With most staircases it is very important that the installed
staircase does not get walked on until the next day after
installation. By doing this you greatly minimise the risk of the
staircase squeaking in the future.
9. Do I have the best staircase possible with the space I
By visiting our showroom we can take you through all the
different options available to you. This is the most efficient way
of coming to the best solution for your staircase.
10. I have chosen my flooring for my house, can staircom
match the staircase to my flooring?
Matching your staircase material to your chosen flooring can
generally be done, however it is important to remember that not all
types of materials are readily available in sizes that are required
to build staircases. When choosing your flooring it is a good idea
to contact Staircom to discuss what material is most suitable.
If there is a question you have which has not been covered here
please feel free to contact us to discuss.